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Conditions of use and purchase

1 - General conditions of purchase and acceptance

These general conditions of purchase (the "Terms of trade") govern the purchase, through the website www.gourmandise.es, also accessible from the URL address www.gourmandise.es, by customers GOURMANDISE, SL (Hereinafter the "Customer"). These General Purchase Conditions are supplemented by the General Conditions of Access and Use the Portal GOURMANDISE, SL (Hereinafter the "General Conditions") should consult the Customer through: Legal Portal in advance and will be accepted with the acceptance of these general conditions of purchase.

The data identifying the responsible online shop are:


NIF: B 59895805
Calle Optica, 13 Nave 13
08755 Castellbisbal (Barcelona) Spain

Registered in the Commercial Registry of Barcelona, ​​volume 21471, folio 219, sheet B.22557, 2nd entry.

To make purchases in the shop will need to accept the General Conditions of Purchase. Acceptance of Terms of trade mean the explicit, full and unreserved statement of all the Terms of trade in the version published by GOURMANDISE at the time of the Customer's access to the shop. In the event that you disagree with the content of these General Conditions of Purchase, you should not make purchases on our online store.

GOURMANDISE may modify unilaterally, at any time we deem appropriate, the present configuration, the conditions of service and content, and eliminate, limit or suspend them temporarily or permanently, and prevent access to them informing the user of the change through your email or by posting on the site, as long as the circumstances permit.

SHOP reserves the right to modify the commercial offer presented on the website (changes to products, prices, promotions and other sales and service) at any time.

2. Order Confirmation:

To order, you must follow the shopping process online and click "Checkout". After that, you will receive an email acknowledging receipt of your order. Note that this does not mean that your order has been accepted, since it constitutes an offer to buy we do one or more products. All orders are subject to acceptance by us and we will confirm such acceptance by sending you an e-mail that will confirm that the product has been paid (Payment Confirmation). Once prepared we will inform you by sending you an e-mail that will confirm that it is being sent (Confirmation). The contract for the purchase of a product between us (Contract) will only be formed when we send you the Order Confirmation.

The Contract will only those products listed in the Order Confirmation. We will not be obliged to supply you any product that may have been asked to confirm that you send them in a separate Order Confirmation.

3. Taxes applicable:

The prices of the products displayed in the store do not include value added tax (VAT), if any, is applicable. Purchases will be delivered within the territory of any of the member states of the EU are subject to VAT. Purchases to be offered in areas of non-members of the European Union, the Canary Islands, Ceuta and Melilla are exempted from it.

4. Payment:

In making your order, the customer can freely choose your purchases pay by bank transfer, credit card or Paypal account. All information exchanged between the client and Gourmandise. SL including payment, are made through a secure server (SSL) to ensure your security in all transactions.

Our bank BANC SABADELL IBAN: ES2400810646380001301139 BIC: BSAB ESBB

Account holder: Gourmandise, sl

5. Form, shipping costs and time:

You select the shipping method from among possible for your delivery area. You should be aware that the delivery, quality of service, the point of delivery and the cost will be different for each mode of transport. The delivery date for your home depends on the chosen product availability and shipping area. Transport times are available in the guidance section of our web transport cost.

Delivery times are from 09:00 to 18:00

6. Return Policy

Pursuant to Article 4 of Royal Decree 1906/99, of December 17, will have a period of up to 7 business days to cancel the contract, whether for claims or returns. However, following our commitment to guarantee, within broad Gourmandise to 15 days, with the bill of purchase along with the product, without penalty to your office. All these rights are exercisable, subject to the provisions of Law 23/2003 of 10 July, warranty on the sale of consumer goods.

To do this, you must contact us by email (online@gourmandise.es) within 15 days from receipt of the request, clearly indicating the problem or reason for return. Please keep in mind that for us to process any exchange or refund it is essential that prior contact with us. Not accept any exchange or refund if we have not been notified previously.

In this case, after receiving the merchandise in its original packaging and in perfect condition, proceed to refund the amount of fees to your credit card. However transport costs of the return will be on your own. Also, please include a copy of the same delivery note inside the package.

No such exchange or return products that are not in the same condition in which recibistes, or have been worn beyond simply opening the product.

7. Security and confidentiality:

The protection of your personal data is one of the concerns of GOURMANDISE, SL in its relationship with customers and third parties. In order to preserve and guarantee your privacy at all times, and in strict compliance with the provisions of Law 15/1999 of December 13, Protection of Personal Data ("LOPD") and Royal Decree 1720 / 2007, of 21 December, approving the Regulations implementing Law 15/1999.

GOURMANDISE informs you that, with the completion of the registration form and acceptance by the clicking the "OK" button, your personal data will be stored and processed in files owned GOURMANDISE, which, for legal purposes, is identified as responsible for them.

You must complete the registration form completely. Otherwise, you can not lend GOURMANDISE services offered on the Website. Particularly, to operate in ONLINE GOURMANDISE, should further facilitate personal data for this purpose are listed in the registration form. You represent that all information supplied to access this site and in the course of using the same is true, complete and accurate, and is committed to keeping it updated.

The user is considered legally informed consent and expressly authorize GOURMANDISE to store and process the personal data provided in the registration process the resulting computer and from the use of the online store (the data of purchases) in order to manage, maintain, and control the execution of service and intended use of market research, profiling of purchase in order to implement benefits, discounts and additional offers related to your condition Holder, whether or not derived from the analysis of your buying habits.

Also, you can exercise your rights of objection, access, rectification and cancellation by going to GOURMANDISE, SL C. Optics, 13 (08755 Castellbisbal) Barcelona, ​​Spain

8. Legislation:

The parties submit, at its option, to resolve conflicts and renouncing any other jurisdiction to the courts of the domicile of the customer. In the event that the purchaser is domiciled outside Spain, both parties hereby expressly waive any other jurisdiction, to the Courts and Tribunals of Barcelona, ​​Spain.

9. Expiration Dates:

Gourmandiseonline promises to deliver the products displayed with a date of minimum durability and scaling as shown below:

Products with expiration dates of 2 MONTHS (minimum):

Macarons de Pauline, Kettle Chips, Filet Bleu, d´Haubry, Kent & Fraser

Products with expiration of 6 MONTHS (minimum):

Mushrooms The Tour de Polignac, Martial Picat, Gourmet Thins, Grissini, Granforno, Bastonccini, Panmonviso, Loc Maria, La Favorita, Croutons, Gille, Whittard of Chelsea, Happy-Lab, Trianon, Belgian Butters Elsa's Story, aperitifs, Barnier, Buiteman, Musli bars.

Products with expiration of 12 MONTHS (minimum):

Happy-Lab, Whittard, Flower of Salt, Sugar, Balsamic vinegar De Nigris, Compagnia dell'Arabica, Felicetti, Maroni & Marilungo, Ducs de Gascogne, Casale Paradiso, Jack Daniel´s sauce.